When an entitled customer threw her drink in my face, humiliating me in front of everyone, she assumed I’d just take it quietly. Little did she know, she was in for a surprise—and a lesson she wouldn’t forget.
That morning, I stepped into the health food store, the familiar scent of fresh produce and herbal teas greeting me. It was the start of another day at work, where I’d been earning a living for the past year. As I tied my apron, I couldn’t shake the feeling that something was different today.
“Hey, Grace! Ready for another thrilling day of juice-making?” my coworker Ally joked from behind the counter.
I laughed, shaking my head. “Yep, gotta keep those entitled customers happy, right?”
But the knot in my stomach told me otherwise. There was one customer who made our jobs miserable every time she came in.
We had dubbed her “Miss Pompous,” and it was a fitting name. She walked in like she owned the place, treating us like we were beneath her.
As I began my shift, I tried to put her out of my mind. I needed this job. It wasn’t just about me—it was about my family. My mom’s medical bills were piling up, and my younger sister was counting on me to help with college expenses. Quitting wasn’t an option.
A few minutes later, Ally leaned in close. “Heads up,” she whispered. “Miss Pompous just pulled into the parking lot.”
My stomach dropped. “Great,” I muttered. “Just what I needed to start my day.”
The bell above the door chimed, and in she walked, her designer heels clicking like a countdown to disaster. Without even acknowledging me, she strutted up to the counter and barked her order.
“Carrot juice. Now.”
I forced a smile. “Of course, ma’am. Coming right up.”
As I worked, I could feel her eyes on me, scrutinizing my every move. My hands began to shake under the pressure. Finally, I handed her the juice.
She took one sip and her face twisted in disgust. “What is this watered-down garbage?” she screeched. Before I could react, she hurled the entire drink at my face.
The cold juice splashed across my cheeks, dripping down my chin. I stood there, stunned, as she continued to rant. “Are you trying to poison me?” she demanded.
I blinked, wiping juice from my eyes. “It’s the same recipe we always use,” I stammered.
“Make it again,” she snapped. “And this time, use your brain.”
My face burned with humiliation as everyone in the store turned to watch. Tears threatened to spill, but I refused to let her see me cry.
Just then, my manager, Mr. Weatherbee, appeared. “Is there a problem here?” he asked, though his concern seemed more for the loss of a customer than for me.
Miss Pompous turned on him. “Your employee can’t even make a simple juice! I demand a refund and a replacement.”
To my disbelief, Mr. Weatherbee began apologizing profusely. “I’m so sorry, ma’am. We’ll remake your juice immediately, free of charge.” Then he turned to me. “Grace, be more careful next time.”
I stood there, dumbfounded. My jaw dropped. “But sir, I—”
“Just get the carrots, Grace,” he interrupted, “and remake the juice.”
Miss Pompous smirked at me, clearly enjoying my humiliation. I felt a surge of anger. For a split second, I wanted to throw my apron down and walk out. But then I thought of my mom and sister—I couldn’t afford to lose this job.
So, I took a deep breath and made a decision. I wasn’t going to let her win.
I met Miss Pompous’s gaze, refusing to be intimidated. She thought she could buy respect with her money, that she could trample over people without consequences. Well, not this time.
As Mr. Weatherbee walked away, I reached into the fridge, bypassing the usual carrots. Instead, I grabbed the biggest, gnarliest one I could find. It was tough and unwieldy, perfect for what I had in mind.
“Just a moment,” I said, sweetly, as I fed the oversized carrot into the juicer. The machine groaned in protest before spraying juice everywhere—across the counter, the floor, and best of all, onto Miss Pompous’s designer handbag.
She shrieked, snatching her bag and frantically trying to wipe off the bright orange juice. “My bag!” she cried. “You stupid girl! Look what you’ve done!”
“Oh no, I’m so sorry, ma’am,” I said, struggling to keep a straight face. “It was an accident, I swear.”
Her face turned beet red. “You ruined my three-thousand-dollar purse! I want your manager!”
Trying not to laugh, I gestured vaguely toward the store. “I think he’s helping a customer over there.”
As she stomped off in search of Mr. Weatherbee, I ducked into the stockroom to hide my smile. From my hiding spot, I watched as she stormed out, still clutching her dripping bag, leaving a trail of carrot juice in her wake.
I thought it was over, but I knew Miss Pompous wasn’t the type to let things go.
Sure enough, the next morning, she burst into the store, demanding to see the owner. When Mr. Larson, the kind, older man who owned the store, came out, she launched into a tirade, insisting I be fired and demanding compensation for her ruined purse.
Calmly, Mr. Larson replied, “Let’s check the security footage.”
My heart skipped a beat. I had completely forgotten about the cameras.
We gathered around the monitor as the footage played, showing Miss Pompous throwing juice in my face and the “accident” with her purse. The room fell silent.
Mr. Larson turned to her. “I’m afraid I can’t offer you any compensation. What I see here is an assault on my employee. If anyone should be considering legal action, it’s us.”
Miss Pompous sputtered in disbelief. “But… my purse!”
“I suggest you leave,” Mr. Larson said firmly. “And don’t come back.”
With one final glare, Miss Pompous stormed out.
Once she was gone, Mr. Larson turned to me, his eyes twinkling. “That was just an accident, right, Grace?”
“Of course, sir,” I said with a grin. “Why would I intentionally ruin a customer’s belongings?”
He chuckled and walked away. Ally gave me a high five. “You stood up to her, Grace! You showed her who’s boss.”
That night, as I shared the story with my mom and sister, I realized something important: standing up for myself hadn’t just put Miss Pompous in her place—it reminded me of my own worth.
Have you ever had to deal with someone like Miss Pompous? Share your stories in the comments. Together, we can take on the “Karens” of the world!
‘Miracle’ Man, 29, Who Woke Up From 244-Day Coma Killed By Pickup Truck
Upon awakening from an eight-month coma, a man was fatally struck by a pickup truck.
Florida resident Drew Kohn gained notoriety as a “miracle” guy in 2017 after he survived an accident.
Tragically, though, the 29-year-old was struck and killed on July 26, 2024—more than six years after waking up from a 244-day coma.
Yolanda Osborne-Kohn, his mother, said to WTLV, “God granted my request, and I’m not angry.”
“I’m not irate. I’m content. After seven years, I distinctly recall telling myself, “Thy will be done,” while seated on Drew’s hospital bed.
Kohn was hit by a pickup truck at around 5:30 in the morning while he was allegedly strolling east on a Jacksonville, Florida, street.
The Jacksonville Sheriff’s Office released the following statement to People magazine: “At that time, it was dark, and the pedestrian was not wearing reflective clothing.”Sadly, the pedestrian was struck in the outer lane by the pick-up truck driver who failed to see him. The pickup truck’s driver pulled over and dialed 911. After arriving on the scene, Jacksonville Fire and Rescue (JFRD) declared the person dead.
The driver of the truck remained at the scene, according to the authorities, and no one else was harmed or engaged.
It was also revealed that the medical examiner’s office and traffic homicide detectives had both been on the scene and were conducting their own investigations.
Kohn’s family established a GoFundMe page after the accident to assist with paying for his burial expenses as well as “medical expenses he accumulated.” As of this writing, more than $18,000 has been raised.
He was only “days away from his 30th birthday,” according to the fundraiser’s description, which also calls him a “modern-day miracle.”
Days before becoming 23 years old, years before Kohn’s tragic death, he had been in a terrible accident that had left him unconscious.
On July 17, 2017, Kohn’s motorcycle crashed into a car while he was riding it to the gym.
According to WTLV, the 22-year-old was taken to the hospital in a critical condition and placed in a coma due to a traumatic head injury, shattered shoulder, impaled lungs, and other injuries.
“Doctors thought he was brain dead and would never walk or talk again,” the GoFundMe website continues.
Oshnourne-Kohn told WTLV that, considering the likelihood of her son’s death, medical professionals advised her to gather her son’s organs for donation. She did, however, trust in God.
“My faith gave me the boldness to speak up and push back and let them know ‘You’re not getting a toenail or an eyelash,’” the mother stated.
When Kohn emerged from a coma nearly a year after the crash, First Coast News reports that he said, “Yeah, Mom, I’m okay.” Mom, you are loved.”
Kohn gradually made a full recovery, going on to call himself “a modern-day miracle” and say, “My story represents never giving up hope.” God is the source of all possibilities. All I want to do is encourage them to never give up.
Kohn “is now completely healed and free,” according to the fundraising.
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