The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
SIMON COWELL HAS HAD A TOUGH TIME IN THE PAST FEW YEARS, AND IT HAS SIGNIFICANTLY AFFECTED HIS LIFE.
Simon Cowell faced health problems due to two bicycle accidents that happened two years apart. He and the other judges of America’s Got Talent talked about it on the Today Show with hosts Heidi Klum, Howie Mandel, and Terry Crews. The 63-year-old celebrity had another accident in London in 2022 while riding his e-bike, following a previous fall in Malibu in 2020.
Simon was asked how the bike accidents changed his view on life for the upcoming 18th season of America’s Got Talent.
Before the accidents, he admitted, “I wasn’t in the best shape, so the accidents were pretty bad for me.” It wasn’t until the recovery process that he realized how unfit he was.
Then he said, “It was an eye-opener, a true moment of realization!” Simon noticed his strong passion for biking and said he believed everything happens for a reason.
He declared, “I’m not giving up on my bike,” making his fellow judges happy. He really loves these amazing inventions.
After the second accident, Simon had to go to the hospital, where they found he had a broken arm and a concussion.
Even though the second bike crash wasn’t as bad as the first, it still made Simon break his back and wear a wrist brace for many months. After these accidents, he changed how he lives, especially for his nine-year-old son, Eric. Simon’s fiancée, Lauren Silverman, inspired him to make positive changes.
In an interview last year with The Sun, he talked about dealing with the aftermath of his e-bike accident. Simon said, “I was in such a bad place when I broke my back that I thought about going to therapy for the first time in my life.”
He felt sad because he couldn’t share his feelings with Eric. Simon wondered when he could do activities with Eric again, like playing soccer and going for walks.
Eric was born to Simon and Lauren on February 14, 2014. After Simon’s bike accidents, he shared that his son came up with a funny new nickname for him.
During an interview with Entertainment Tonight, the judge from Britain’s Got Talent admitted feeling “embarrassed” after watching episodes at home.
Now, Simon’s back has metal rods and screws after surgery, but he found comfort in Eric comparing him to the famous superhero Iron Man.
Simon proudly said, “When I reunited with my family, Eric said, ‘Dad, you look like Iron Man.’” “Yeah, I’m like Iron Man, indeed,” I grinned.
Since then, Simon doesn’t have trouble laughing off his challenges. He even downplayed more serious injuries from working on the AGT stage in June 2021.
During a kid-friendly Shaolin Kung Fu act, Terry asked Simon if he could see himself doing risky acrobatics. Simon joked, “After hurting my back, going around the garden with Eric felt like a great achievement. But, I couldn’t help thinking, ‘Maybe not such a great idea!’”
Simon’s journey shows his unbreakable determination. Despite the difficulties from the bike accidents, he stays excited about cycling and life, finding humor in his misadventures. Share this article with friends and family!
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