When an entitled customer humiliated me and hurled her drink at my face in front of everyone, she thought I’d take it lying down. What happened next was a lesson in why one should never underestimate someone in an apron.
The moment I stepped into the health food store that morning, the scent of fresh produce and herbal teas hit me like a wave. I breathed it in, savoring the familiar aroma that had become a part of my daily routine over the past year. As I tied my apron around my waist, I couldn’t shake the feeling that today was going to be different somehow…
“Hey, Grace! Ready for another exciting day of juice-making?” My coworker, Ally, called out from behind the counter.
I laughed, shaking my head. “You know it! Gotta keep those entitled customers happy, right?”
But as I said those words, a knot formed in my stomach. There was one customer in particular who always seemed to go out of her way to make our lives miserable.
We called her “Miss Pompous” behind her back, a fitting name for someone who acted like she owned the place every time she walked through the door.
I tried to push thoughts of her aside as I started my shift. I needed this job, not just for me, but for my family.
My widowed mother’s medical bills weren’t going to pay themselves, and my younger sister was counting on me to help with her college expenses. This job was my lifeline, and I couldn’t afford to lose it.
As I wiped down the juice bar, Ally leaned in close. “Heads up,” she whispered. “Miss Pompous just pulled into the parking lot. Brace yourself.”
My heart sank. “Great! Just what I needed to start my day.”
The bell above the door chimed, and in she walked, her designer heels clicking against the floor like a countdown to disaster.
Miss Pompous strutted up to the counter, her nose so high in the air I was surprised she could see where she was going. Without so much as a “hello,” she barked her order at me.
“Carrot juice. Now.”
I bit my tongue, forcing a smile. “Of course, ma’am. Coming right up.”
As I started juicing the carrots, I could feel her eyes boring into me, watching my every move like a hawk. The pressure was so intense that my hands started to shake slightly as I worked.
Finally, I handed her the freshly made juice. “Here you go, ma’am. Enjoy your drink!”
She snatched it from my hand and took one sip. Her eyes widened in disgust and her mouth curled into a sneer.
“Uh-oh, looks like someone’s about to unleash their inner drama llama!” I thought.
Before I could even react, Miss Pompous THREW the entire contents of the cup directly AT MY FACE.
The cold liquid splashed across my cheeks, dripping down my chin and soaking into my apron. I stood there in stunned silence, unable to process what had just happened.
“What is this watered-down garbage?” she screeched, her voice echoing through the store. “Are you trying to poison me?”
I blinked, wiping juice from my eyes. “I… I don’t understand. It’s the same recipe we always use.”
“It’s disgusting! Make it again, and this time, use your brain!”
My cheeks burned with humiliation as I felt the eyes of every customer in the store on me. Tears threatened to spill over, but I refused to let her see me cry.
“Is there a problem here?” My manager, Mr. Weatherbee, suddenly appeared beside me, his brows furrowed in concern, though I couldn’t tell if it was for me or for the prospect of losing a customer.
Miss Pompous turned her venom on him. “Your incompetent employee can’t even make a simple juice correctly! I demand a refund and a free replacement!”
To my horror, Mr. Weatherbee immediately began apologizing profusely. “I’m so sorry for the inconvenience, ma’am. Of course, we’ll remake your juice right away, free of charge.”
He then turned to me. “Grace, please be more careful next time. We can’t afford to upset our valued customers.”
My jaw dropped. “But sir, I—”
He cut me off with a sharp look. “Just get the carrots from the fridge, Grace, and help me remake the juice.”
Miss Pompous smirked at me, her eyes gleaming with satisfaction. In that moment, I felt smaller than the carrot peelings in the compost bin.
For a split second, I contemplated ripping off my apron and storming out, never to return.
But then, like a snapshot, my mom’s tired smile and my sister’s hopeful eyes flashed through my mind. I needed this job. I couldn’t let them down, not when they were counting on me.
So, with a heart hardening like steel, I stood my ground.
I forced myself to meet Miss Pompous’s gaze, refusing to buckle under the weight of her contempt. This entitled woman thought she could buy someone’s dignity with her money, that she could stamp out someone’s self-worth just because she was rich.
Well, not this time.
I wasn’t going to let it slide anymore. I wasn’t a doormat, and I sure as hell wasn’t going to let my dignity be trampled on without consequence.
You know how they say you fight fire with fire? Well, this was it. A plan began to brew in my mind, bold and risky… but oh so satisfying!
As Mr. Weatherbee turned his back to the juicer and stepped away, answering a call on his cell phone, I made my move.
I casually reached into the fridge behind the counter, my fingers bypassing the neat, uniform carrots until they closed around the biggest, ugliest carrot I could find.
It was gnarled and tough… exactly what I needed.
I locked eyes with Miss Pompous, making sure she was watching.
“One moment, please,” I said, my voice sickly sweet. “I’ll make sure this juice is “perfect” for you.”
Miss Pompous watched with narrowed eyes as I fed it into the juicer.
The machine groaned and sputtered, struggling with the oversized vegetable. Juice began to spray everywhere across the counter, onto the floor, and most satisfyingly, all over Miss Pompous’s designer purse that she’d carelessly left too close to the danger zone.
Her shriek of horror was music to my ears.
“My bag!” she wailed, snatching it up and futilely trying to wipe away the orange stains. “You stupid girl! Look what you’ve done!”
“Oh no! I’m so sorry, ma’am. It was an accident, I swear.”
Her face turned an impressive shade of purple. “Accident? You deliberately ruined my three-thousand-dollar purse! I demand compensation! Where the heck is your manager?”
I could feel laughter bubbling up inside me, threatening to burst out. Struggling to keep a straight face, I gestured vaguely towards a group of customers browsing the aisles.
“I think I saw him helping someone over there,” I said, my voice wavering slightly with suppressed mirth.
As Miss Pompous turned to look, I took the opportunity to slip away, ducking behind the stockroom door.
From my hiding spot, I watched as she gave up waiting and stormed out of the store, clutching her dripping bag close to her chest, leaving a trail of carrot juice in her wake.
The bell above the door jangled violently as she slammed it behind her.
I let out a sigh of relief, but the knot in my stomach told me this wasn’t over. Miss Pompous wasn’t the type to let something like this go. I knew she’d be back, and next time, she’d be out for blood.
The next morning, I arrived at work with a swirl of dread churning in my stomach.
Barely an hour into my shift, Miss Pompous burst through the door like a storm cloud, making a beeline for the counter.
“Where is the owner?”
Before I could answer, Mr. Weatherbee emerged from the back room, his face pale. “Mrs. Johnson? Is there a problem?”
“I want to speak to the owner. Now!” she snapped.
As if on cue, the owner, Mr. Larson, appeared. He was a kind-faced man in his sixties.
“I’m the owner,” he said calmly. “What seems to be the problem?”
Miss Pompous launched into a tirade, her voice growing shriller with each word. “Your incompetent employee ruined my expensive purse yesterday! I demand she be fired immediately, and I expect full compensation for my loss!”
Mr. Larson listened patiently. When she finally ran out of steam, he simply said, “I see. Well, let’s take a look at the security footage, shall we?”
My heart skipped a beat. I’d forgotten about the cameras. Oh no.
We all gathered around the small monitor in Mr. Larson’s office. As the footage played, showing Miss Pompous throwing juice in my face and my subsequent “accident” with her purse, the room fell silent.
Finally, Mr. Larson turned to Miss Pompous. “Ma’am, I’m afraid I can’t offer you any compensation. What I see here is an unfortunate accident that occurred after you assaulted my employee. If anyone should be considering legal action, it’s us.”
Miss Pompous’s jaw dropped. “But… but my purse!”
“I suggest you leave now, Mrs. Johnson. And please don’t return to this establishment. We reserve the right to refuse service to anyone who mistreats our staff.”
With a final glare of pure hatred in my direction, Miss Pompous stormed out, the bell over the door clanging violently in her wake.
As soon as she was gone, Mr. Larson turned to me, his eyes twinkling. “Well, Grace, I hope it was just an accident.”
“Yes, sir. It was! Why would I intentionally ruin a customer’s belongings?” I lied.
Mr. Larson nodded and walked away. As I hurried back to the juice bar, Ally gave me a high five. “Way to go, Grace! You stood up to the wicked witch!”
I laughed, feeling lighter than I had in months. “Yeah, I guess I did.”
Well, that was justice served, with a side of carrot juice! Sometimes, what goes around comes around in the most unexpected ways. And let me tell you, it tastes pretty sweet.
That night, as I recounted the story to my mom and sister over dinner, I realized something important: standing up for myself hadn’t just taught Miss Pompous a lesson, it had reminded me of my own worth.
So, have you ever dealt with entitled people like Miss Pompous? I’d love to hear your stories in the comments. After all, we’ve all got to stick together against the “Karens” of the world, right?
My MIL Left the House Every Thursday & Returned Smelling Terribly — I Went Pale When I Discovered Why
They say you never really know someone until you’ve lived with them. I thought I knew my mother-in-law, but everything changed when I decided to follow her. What I uncovered wasn’t just a secret; it was a ticking time bomb that threatened the peace of our home.
I used to think my life was predictable, with its comforting routine. I worked as a freelance graphic designer, which gave me the flexibility to be home most days while still bringing in a decent income.
A woman working on her laptop from home | Source: Midjourney
Xander, my husband, worked long hours at his law firm, so I often had the house to myself. It was peaceful until my mother-in-law, Cordelia, moved in three months ago.
After her husband passed away, she called us one night, her voice trembling.
“Olive, dear… I don’t know how to do this on my own,” she’d sobbed over the phone. “The house is so empty, so lonely… I just need to be around my family.”
An extremely sad senior woman talking on her phone | Source: Midjourney
I glanced at Xander, and he nodded, looking concerned. We agreed to let Cordelia move in; it felt like the right thing to do for a grieving woman who’d just lost her partner of 40 years. But from the start, something felt off.
Cordelia had always been a little strange, but now her behavior was unpredictable. Every Thursday, she would leave early in the morning and return late in the evening, her clothes carrying a terrible stench: something rotten and damp, like decay. It lingered, clinging to the air and making me question what she was really up to.
A woman looks thoughtful and curious while sitting at home | Source: Midjourney
“Mom, where were you today?” Xander asked her one Thursday evening as she shuffled into the kitchen, her eyes avoiding ours. I stood by the stove, pretending to stir a pot of soup, trying not to wrinkle my nose at the smell.
“Oh, just out with some old friends,” she said, waving a hand dismissively, her smile tight and unconvincing.
A senior woman forces a smile while looking at someone | Source: Midjourney
“Every Thursday?” I asked, keeping my tone casual. “That must be some social circle.”
She glanced at me, her eyes lingering a moment too long, then shrugged. “We like to meet regularly. It’s good for the soul, you know, catching up with old friends.”
But that smell — it was like she’d been crawling through a sewer. The scent lingered long after she’d passed, a pungent blend of garbage and something wet and decayed. I could feel my curiosity gnawing at me, the way you can’t help but poke at a sore tooth.
A curious woman standing in the kitchen and looking at someone | Source: Midjourney
One Wednesday night, I couldn’t take it anymore. “Xander,” I whispered, nudging him awake. “Are you seriously buying that story?”
He blinked sleepily. “What story?”
“Your mom’s ‘out with old friends’ story,” I replied. “Every Thursday? And that smell… it’s not normal.”
He sighed. “Maybe she’s just grieving in her own way, Olive. People cope differently.”
I felt my jaw tighten. “And what way is that? Dumpster diving?”
He chuckled softly, half-asleep, “Let it go, love. It’s probably nothing.”
A man chuckles softly while lying in bed at night | Source: Midjourney
But it didn’t feel like “nothing.” It felt like a secret, and I needed to know.
The next Thursday, I called in sick and decided to follow her. I waited by the window, peeking through the blinds like some kind of amateur detective. Cordelia left the house at her usual time, dressed in her oversized coat, clutching her handbag tightly.
I kept a safe distance as she walked down the street, turning left at the end and then another left into an alley I didn’t even know existed. My heart pounded in my chest as I tailed her.
A woman is out on the street, looking at someone | Source: Midjourney
She stopped at the corner and looked around like she was checking for someone or something.
“Where are you going, Cordelia?” I whispered, more curious than ever.
I was expecting something harmless, maybe even laughable, like an old ladies’ knitting club or maybe a bingo night in a creepy basement. But what I found inside was nothing like that.
Cordelia didn’t meet up with friends. Instead, she made her way through the shadiest part of town, slipping into an old, run-down building that looked like it could collapse at any moment.
A senior woman standing outside an old building | Source: Midjourney
I hesitated outside, the walls covered in graffiti and the windows boarded up, but I took a deep breath and followed her inside. The air was thick with smoke, the kind that sticks to your skin, and the room was filled with the low hum of murmurs and distant laughter.
That’s when I saw it: a hidden, illegal casino tucked away in the back, reeking of stale smoke and the sour smell of desperation. The dimly lit room was filled with flashing lights and the sounds of poker chips clinking filled the air.
Stacks of poker chips on a table | Source: Pexels
And there, in the middle of it all, was my mother-in-law. Not just “hanging out with friends,” but gambling away every penny she could get her hands on, her eyes fixed on the cards in front of her, her hands trembling with each bet she placed.
I stayed in the shadows, barely breathing, watching her play hand after hand. She looked different, haggard, almost like she was wearing the weight of every decision she’d ever made. Her lips were moving, but I couldn’t hear what she was saying over the noise.
A grayscale photo of a senior woman sitting in a casino with gambling chips lying on her table | Source: Midjourney
I saw her lose money, win a little, then lose it all again. She seemed almost possessed, her fingers shaking as she reached for the chips, her face lined with a mixture of desperation and obsession.
I wanted to pull her out of there, to grab her by the arm and drag her home, but I couldn’t move. I felt frozen, glued to the spot. I needed to see how far she would go. She didn’t leave until late in the evening, and when she finally did, she looked exhausted.
A senior woman looks exhausted while sitting in a casino | Source: Midjourney
Her eyes were glazed over, and her shoulders slumped like she was carrying the weight of her losses on her back.
I waited until she turned the corner before I followed, keeping my distance. As we walked back, I felt a wave of anger and pity twisting in my stomach. What had she gotten herself into? And why hadn’t she told us?
The next morning, I couldn’t hold it in any longer. At breakfast, I set my coffee cup down a little too hard. “Cordelia, where were you yesterday?” I asked, my voice sharper than I intended.
A woman looks serious while standing in the kitchen and looking at someone | Source: Midjourney
She barely looked up from her cereal. “With friends, like I told you.”
“Stop lying, Cordelia,” I snapped. “I followed you. I know where you were.”
Her spoon clattered against the bowl, and she went pale. “You… you followed me?”
Xander looked between us, confused. “What’s going on?”
“She wasn’t with friends, Xander,” I said, my gaze fixed on her. “She was at an illegal casino, gambling. And from the looks of it, she’s been doing it for a while.”
A senior woman gambling in a casino | Source: Midjourney
Cordelia’s face crumpled, and she broke down. “I… I’m sorry,” she sobbed. “I’ve lost everything… everything. I had nowhere else to go. That’s why I begged you to let me stay. I was ashamed, and I didn’t know how to tell you…”
Xander’s face turned a deep shade of red. “You mean to tell me you’ve been lying to us this whole time? Using us?”
“I didn’t mean to!” she cried. “I didn’t know how to stop. I thought maybe… maybe I could win it all back.”
A grayscale photo of a senior woman looking sad and desperate | Source: Midjourney
I felt a pang of guilt, but it was overshadowed by the anger boiling inside me. “You’ve been draining us, Cordelia. We took you in because we cared, not so you could feed your addiction.”
She looked at me, her face streaked with tears. “I know, I’m so sorry. I promise I’ll change. Just… don’t throw me out. Please.”
That night, Xander and I lay in bed, unable to sleep. “We have to do something,” I whispered. “We can’t just let her keep doing this.”
Xander sighed deeply. “What do you suggest, Olive? Tough love?”
A man looking at his wife while sitting in bed at night | Source: Midjourney
I nodded. “Exactly. If she’s not going to stop on her own, then we’ll have to make her stop.”
The following Thursday, I handed her a large sum of cash, more than she had seen in one place since she’d moved in with us. Her eyes widened, and for a moment, I saw that familiar spark of greed.
“Go ahead,” I said, forcing a smile. “Take this and do whatever you want with it.”
A woman forcing a smile while looking at someone | Source: Midjourney
She hesitated for just a second before snatching the money and stuffing it into her purse.
“Thank you, Olive,” she murmured, her voice shaking, but she didn’t meet my eyes. And then she was gone, practically running out the door.
Xander stood behind me, his arms crossed. “Are you sure about this?”
“Trust me,” I replied. “She won’t get far.”
Earlier that day, I had made a few calls, and by the time Cordelia reached the casino, the place was swarming with undercover cops. The raid went down right as she was about to hand over the cash.
Two cops standing in a casino | Source: Midjourney
I wasn’t there to see it, but I could imagine the look on her face: shock, maybe a little betrayal, as they caught her red-handed, along with the owners of the illegal casino.
That evening, the phone rang. It was the police. “Mrs. Fields?” the officer said. “We have your mother-in-law in custody.”
“We know,” I replied calmly. “And we’re not bailing her out. You should know she’s been struggling with a gambling addiction. We want her to get help.”
A woman talking on her phone | Source: Midjourney
The officer seemed taken aback but eventually agreed to include our statement in the report. The judge showed no mercy; Cordelia was sentenced to mandatory rehabilitation and a hefty fine.
Months later, when she was released from rehab, Cordelia looked different. She seemed smaller, more fragile. She stood in our doorway, wringing her hands.
“I’m so sorry,” she whispered, her voice raw. “I know I hurt you both, and I’m ready to make it right. I want to rebuild my life.”
A senior woman looks sad and ashamed | Source: Midjourney
Xander and I exchanged a look. He stepped forward, his expression soft but firm.
“We’re willing to give you another chance, Mom,” he said, “but on our terms. We’ve found you a modest apartment nearby. We’ll cover the rent, but only if you keep your word and attend your support group meetings.”
Cordelia nodded eagerly, tears in her eyes. “I will. I swear. Thank you… thank you for giving me a chance.”
As we watched her walk away to her new home, I couldn’t help but feel a flicker of hope mixed with the fear of another betrayal.
A woman looks hopeful and a bit fearful while standing outside her house and looking at something | Source: Midjourney
We’d done all we could, and the rest was up to her. The ball was in her court, and only time would tell if she could truly change.
But when Natasha starts to see a change in Marlene’s behavior, she begins to get worried about the old woman. Eventually, when the truth is revealed, Natasha doesn’t know what to do.
Two women cooking together | Source: Pexels
This work is inspired by real events and people, but it has been fictionalized for creative purposes. Names, characters, and details have been changed to protect privacy and enhance the narrative. Any resemblance to actual persons, living or dead, or actual events is purely coincidental and not intended by the author.
The author and publisher make no claims to the accuracy of events or the portrayal of characters and are not liable for any misinterpretation. This story is provided “as is,” and any opinions expressed are those of the characters and do not reflect the views of the author or publisher.
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