Concierge Watson sneers at a smelly traveler and refuses him a room at the luxury Grand Lumière Hotel. When the traveler returns looking dapper, Watson realizes his mistake could cost him more than just his job.
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Rain pelted the windows of the Grand Lumière Hotel, but that didn’t stop the lobby’s chandeliers from gleaming. The opulent atmosphere could never be overshadowed by the weather.
The hotel’s concierge, Mr. Watson, stood ramrod straight behind the polished marble reception desk.
His keen eyes scanned the lobby, ensuring every detail met the exacting standards of the five-star establishment. Nothing was out of place… until…
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The doors swung open, letting in a gust of wind and a few pelts of rain into the hardwood floors. But it was the bedraggled figure that made Mr. Watson wrinkle his nose.
A man stumbled toward the desk, leaving muddy footprints in his wake.
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His clothes were soaked through and hung limply from his frame. His scraggly beard as well as the stench of wet dog and stale cigarettes told the concierge that he hadn’t washed in days.
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Mr. Watson’s nose wrinkled further. “May I help you?” he asked in a clipped and cold tone.
The man looked up. “Please,” he croaked weakly, “I need a room for the night. My car broke down a few miles back, and I’ve been walking in this downpour for hours.”
“I’m afraid that won’t be possible, sir,” Mr. Watson shook his head. “We have no vacancies at the moment.”
“But surely there must be something. I can pay whatever the rate is. I just need a place to sleep and dry off.”
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“As I said,” Mr. Watson repeated, his lip curling, “we have no rooms available for someone in your… condition. Perhaps you might try the motel down by the highway. I’m sure their standards would be more… accommodating.”
The man’s face fell and his shoulders slumped. But for a small second, anger flashed in his eyes. “I see,” he said quietly. “Thank you for your time.”
He turned and trudged back toward the doors.
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Mr. Watson watched him go, then called for a bellhop. “Call maintenance to clean this up,” he ordered, gesturing to the muddy footprints. “We can’t have the lobby looking like a pigsty.”
As the young bellhop hurried to comply, Mr. Watson smiled, satisfied about keeping that dirty man away from his hotel.
But his actions would soon come back to haunt him.
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***
An hour later, the lobby doors swung open once more. Mr. Watson looked up, ready to greet another guest with his practiced smile.
To his surprise, a well-dressed man strode confidently toward the desk. His suit was impeccably tailored, his shoes shone with a mirror-like gleam, and his salt-and-pepper hair was neatly combed.
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It took Mr. Watson a moment to recognize the face beneath the expertly trimmed beard. His eyes widened in shock as he realized it was the same man he had turned away earlier.
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The man approached the desk with a slight smile playing on his lips. “Good evening,” he said smoothly. “I’d like a room for the night, please.”
Mr. Watson swallowed hard. “Of course, sir,” he managed to say. “May I ask what happened to… your previous attire?”
“Ah, yes,” the man chuckled. “I found a truck stop down the road with showers and a small clothing shop. Amazing what a little soap and a clean suit can do, isn’t it?”
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Mr. Watson nodded stiffly, looking away, and tapped at his computer in search of an available room. “We have a standard room on the third floor,” he said.
“That will do nicely,” the man replied.
As Mr. Watson processed the reservation, he couldn’t help but add, “I must say, sir, you clean up rather well. It’s like night and day.”
“Yes, well, appearances can be deceiving, can’t they?”
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Mr. Watson handed over the key card and nodded, pursing his lips. “Indeed they can. Enjoy your stay, Mr…?”
“Bloomington,” the man supplied. “Thank you, I’m sure I will.”
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Mr. Bloomington walked away, and Mr. Watson watched. There was a tightening in his chest that he couldn’t explain… as if he had made a mistake.
But he wouldn’t apologize. His job was to maintain the cleanliness, prestige, and reputation of the hotel, so all their clients had to, at least, look the part.
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Still, throughout Mr. Bloomington’s stay, Mr. Watson went out of his way to avoid the man. When forced to interact, he was curt and dismissive.
On the third day of Mr. Bloomington’s stay, Mr. Watson was overseeing the breakfast service in the hotel’s elegant dining room.
He moved from table to table to ensure each guest was satisfied with their meal and experience. As he approached Mr. Bloomington’s table, he overheard a conversation that made his blood run cold.
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“Yes, that’s right,” Mr. Bloomington was saying into his phone. “I’ve been here for three days now, observing operations incognito. I think I’ve seen enough to make some necessary changes.”
Mr. Watson froze. Incognito? Changes? Who exactly was this Mr. Bloomington?
As if sensing his presence, Mr. Bloomington looked up and met Mr. Watson’s shocked gaze. He smiled, but there was no warmth in his eyes.
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“Ah, Mr. Watson,” he said smoothly. “Just the man I wanted to see. Would you join me for a moment?”
His heart began racing at the request. It was said with such authority that the tightening in his chest happened, and a hint of intuition hit his thoughts.
Was Mr. Bloomington more important than the concierge imagined?
Numbly, Mr. Watson sank into the chair across from Mr. Bloomington. The man leaned forward and started speaking in a low but firm voice.
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“I don’t believe we’ve been properly introduced,” he said. “My first name is Charles, but you can keep calling me Mr. Bloomington. I recently acquired this hotel chain, and I’ve been visiting each property to assess their operations firsthand.”
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The color drained from Mr. Watson’s face as the full impact of his actions over the past few days hit him. “You’re… you’re the new owner?” he stammered.
Mr. Bloomington nodded gravely. “That’s correct, and the CEO. And I must say, Mr. Watson, I’ve been less than impressed with what I’ve observed here, particularly concerning your treatment of guests you deem… unworthy.”
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Mr. Watson opened his mouth to protest, but no words came out. He sat there, fish-mouthed and pale, as Mr. Bloomington continued.
“A hotel’s primary function is to provide hospitality to all its guests, regardless of their appearance or circumstances. Your behavior has been not only unprofessional but cruel. Is this really the image we want to project to our clientele?”
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“No, sir,” Mr. Watson whispered, chastened. “It’s not.”
The new CEO stood and nodded to the side. “Follow me.”
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***
Minutes later, Mr. Watson stood in Mr. Bloomington’s new temporary office, which was formerly the hotel manager’s space.
The CEO sat behind the desk, and his fingers drummed against the polished, sleek hardwood surface.
“Mr. Watson,” he began, “I hope you understand the gravity of your actions. This hotel has always prided itself on providing exceptional service to all our guests. Your behavior over the past few days has fallen far short of that standard.”
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Mr. Watson nodded, but couldn’t speak. He was ready for the inevitable: losing his job, which he’d held for over 15 years.
“I’m glad you recognize that. Now, the question is, what are we going to do about it?”
“Sir?” Mr. Watson looked up, surprised.
“I believe in second chances, Mr. Watson. More importantly, I believe this experience can be a valuable lesson not just for you, but for our entire staff. Are you willing to learn from this and help implement changes to ensure it never happens again?”
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“Yes, sir,” Mr. Watson said, breathless as relief flooded through him. “Absolutely. I’ll do whatever it takes to make this right.”
“Good.,” the new CEO nodded. “Then here’s what we’re going to do…”
Over the next few weeks, the Grand Lumière Hotel transformed. New policies were put in place that required equal treatment for all guests, regardless of appearance.
If they could pay, they could have a room.
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Hoping to prove his worth, Mr. Watson developed a training program to help staff recognize and overcome their biases.
Furthermore, to work on himself, the concierge began volunteering at a local homeless shelter.
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Slowly but surely, the atmosphere in the hotel began to change. Guests from all walks of life were welcomed with genuine warmth and respect.
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The staff worked together more cohesively since their workplace no longer seemed to value certain people over others.
But Mr. Watson’s new outlook on his job was yet to be tested.
***
One rainy evening, much like the night that had started it all, the concierge stood at his familiar post behind the reception desk.
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The doors swung open, and a bedraggled traveler entered, seeking shelter from the storm.
For a second, Mr. Watson’s old instincts surfaced, but he schooled himself and adopted a warm smile. “Welcome to the Grand Lumière,” he said kindly. “How may we assist you this evening?”
As he helped the grateful guest check in, Mr. Watson caught Mr. Bloomington’s eye across the lobby.
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The CEO nodded approvingly.
Mr. Watson let out a small sigh and continued working. Times had changed at the Grand Lumière Hotel, and he was glad not to have wasted his second chance.
This work is inspired by real events and people, but it has been fictionalized for creative purposes. Names, characters, and details have been changed to protect privacy and enhance the narrative. Any resemblance to actual persons, living or dead, or actual events is purely coincidental and not intended by the author.
The author and publisher make no claims to the accuracy of events or the portrayal of characters and are not liable for any misinterpretation. This story is provided “as is,” and any opinions expressed are those of the characters and do not reflect the views of the author or publisher.
Kris Kristofferson, the actor from A Star Is Born and a country music legend, has passed away at the age of 88.
Kris Kristofferson, the much-loved actor and country music singer-songwriter, passed away at his home in Maui on September 28.
Kris Kristofferson, the famous actor and country singer-songwriter, has passed away at the age of 88.
A representative said he was surrounded by his family and died “peacefully” at his home in Maui on Saturday, September 28.
In a statement shared with PEOPLE, his family said, “It is with heavy hearts that we share the news that our husband, father, and grandfather, Kris Kristofferson, passed away peacefully at home on Saturday. We feel so blessed to have had our time with him. Thank you for loving him all these years, and when you see a rainbow, know he’s smiling down at us all.”
Kris Kristofferson was born on June 22, 1936, in Brownsville, Texas. His parents were Mary Ann and Lars Henry Kristofferson, who was a Swedish immigrant and an Air Force general. Kris developed a love for country music early on and wrote his first song, “I Hate Your Ugly Face,” when he was just 11 years old. As a military kid, he moved a lot before his family settled in San Mateo, California, during his teenage years.
According to his website, Kris had two short stories published in Atlantic Monthly when he was 18. In 1954, he went to Pomona College in California, where he played football, boxed in Golden Gloves competitions, and was the sports editor for the school newspaper. He was even featured in Sports Illustrated’s “Faces in the Crowd” issue in 1958. After graduating with a degree in creative writing, he earned a Rhodes Scholarship and completed his master’s in English literature at Oxford University in 1960.
According to the U.S. Department of Veterans Affairs, after college, Kris Kristofferson’s parents encouraged him to join the military. He enlisted in the U.S. Army and, within five years, became a helicopter pilot and reached the rank of captain. While stationed in West Germany in the early 1960s, he continued writing songs and formed a band with other soldiers. After his service, he was offered a job teaching English at West Point military academy.
However, during a visit to Nashville, Tennessee, while on leave, he rediscovered his love for music. This led him to leave the Army in 1965 and pursue a career in music full-time. In a 2010 interview, Kris said, “I just fell in love with the music community there. The older musicians really supported the newcomers, and it was a very soulful time. It was the best decision I ever made.”
In Nashville, Kris Kristofferson worked as a night janitor at Columbia Studios while submitting songs he wrote, like “For the Good Times” and “Sunday Mornin’ Comin’ Down.” “For the Good Times” was first recorded by Bill Nash in 1968, but it became a hit when Ray Price released his version in 1970. The song appeared on Kristofferson’s debut album and earned a Grammy nomination for Best Country Song in 1972. It was even covered by soul legend Al Green.
Kristofferson’s song “Sunday Mornin’ Comin’ Down,” also from his first album, was picked up by Ray Stevens and Johnny Cash. Cash’s version became a hit, winning Song of the Year at the 1970 CMA Awards and reaching No. 1 on the country charts.
Another famous Kristofferson song, “Me and Bobby McGee,” co-written with Fred Foster, was released on Janis Joplin’s posthumous 1971 album Pearl. The song became a massive hit, reaching No. 1 on the pop charts and earning two Grammy nominations in 1972. That same year, Kristofferson won his first Grammy for Best Country Song for Sammi Smith’s version of “Help Me Make It Through the Night.”
Throughout the 1970s, Kristofferson released more albums and hits, including “Loving Her Was Easier (Than Anything I’ll Ever Do Again)” and “Why Me,” which earned two Grammy nominations. He also worked with his second wife, singer Rita Coolidge, on several albums, winning two Grammys for their duets “From the Bottle to the Bottom” and “Lover Please.”
In a 1970 New York Times article, Kristofferson was described as “a poet more than a musician,” admired for his ability to connect country, pop, and underground music.
Kristofferson also became a successful actor, appearing in films like Cisco Pike (1972), Pat Garrett & Billy The Kid (1973), and Alice Doesn’t Live Here Anymore (1974). Despite having no acting experience, he felt confident about acting and took on roles based on his understanding of the characters.
His big break came with his role as a troubled rock star in the 1976 remake of A Star Is Born, alongside Barbra Streisand. This role won him a Golden Globe for Best Actor in 1977. He later became known for playing Whistler in the Blade trilogy with Wesley Snipes.
Music was always a big part of Kris Kristofferson’s life. He teamed up with Johnny Cash, Waylon Jennings, and Willie Nelson to form the country supergroup The Highwaymen. Their first album, Highwayman, and its title song topped the country charts in 1985. The group released two more albums: Highwayman 2 in 1990 and The Road Goes On Forever in 1995.
Throughout his long career, Kristofferson received many awards, including three Grammys and a lifetime achievement award from the Recording Academy in 2014. He was also nominated for an Oscar in 1985 for Best Original Song for the movie Songwriter, in which he starred with Willie Nelson. In 2004, he was inducted into the Country Music Hall of Fame.
In 2013, Kristofferson shared his struggle with memory loss. At first, doctors thought he had Alzheimer’s, but it turned out to be Lyme disease, according to CBS News. His wife, Lisa Kristofferson, explained that once he got the right treatment, his condition improved quickly.
“He was on all these medications for things he didn’t have, and they had side effects,” Lisa told Rolling Stone in 2016. “But after treatment, he came back. There are still tough days, but some days he seems perfectly normal, and it’s easy to forget he’s even dealing with anything.”
After releasing his final studio album, The Cedar Creek Sessions, in 2016, Kris Kristofferson officially announced his retirement from music in 2021. He also shared that Morris Higham Management would be handling his estate.
Clint Higham, president of the management company, praised Kristofferson, saying, “He is the artist that every artist wants to be. If there were a Mount Rushmore for songwriters, Kris would be on it.”
When asked about the secret to life in a 2017 interview with Men’s Journal, Kristofferson said, “I once made a list of rules. It said: Tell the truth, sing with passion, work with laughter, and love with heart. That’s a good place to start.”
Kris Kristofferson is survived by his wife, Lisa, along with his eight children and seven grandchildren.
He was first married to Frances Beer, and they had two children: daughter Tracy, born in 1962, and son Kris, born in 1968. With his second wife, Rita Coolidge, he had a daughter named Casey in 1974. Kris and Lisa have five children together: Jesse (born in 1983), Jody (1985), John (1988), Kelly Marie (1990), and Blake (1994).
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